Legal
Terms of Service
Effective date: September 26, 2026
These terms describe the basic rules for using TheNetRoom and purchasing or managing services through the platform.
Acceptance
By accessing or using TheNetRoom, you agree to these Terms of Service and applicable laws. If you use the service on behalf of a business or organization, you represent that you are authorized to accept these terms on its behalf.
Services
TheNetRoom provides or facilitates access to domain services, business email, SSL certificates, and Plesk licenses. Availability, features, pricing, eligibility, and fulfillment may vary by product and provider.
Accounts
You are responsible for providing accurate account information, maintaining the security of your credentials, and notifying us if you believe your account has been accessed without authorization.
Orders and payments
Prices and applicable taxes or fees are presented during the purchasing process. Orders may involve third-party registrars, payment processors, or service providers. An order is not considered successfully fulfilled until the relevant service provider confirms the requested service.
Domains and renewals
Domain registrations, transfers, renewals, and related services are subject to the rules and policies of the applicable registry and registrar. Customers are responsible for providing accurate registration information and maintaining renewal details.
Third-party services
Some services are fulfilled through third-party providers. Their terms, policies, technical requirements, and service availability may also apply to your purchase or use of a service.
Acceptable use
You must use TheNetRoom and purchased services lawfully and responsibly. Prohibited conduct is described in the Acceptable Use Policy and may result in suspension or termination where permitted by applicable law.
Refunds and cancellations
Refund eligibility depends on the product, service provider, registration status, and applicable law. Product-specific terms presented at purchase may contain additional cancellation or refund conditions.
Suspension and termination
We may restrict or suspend access when reasonably necessary to protect the platform, comply with law, address abuse, or respond to payment or service-provider issues. Where appropriate, we will provide notice and an opportunity to resolve the issue.
Disclaimers and limitation
TheNetRoom provides the platform and services subject to applicable law. Service availability can be affected by registries, providers, networks, maintenance, or events outside our reasonable control. Nothing in these terms excludes rights that cannot legally be excluded.
Changes
We may update these terms as the platform and services evolve. The revised terms will be posted on this page with a new effective date.
Contact
Questions about these Terms of Service can be sent to support@thenetroom.com.